Total Quality Management Survey Paper Essay Example | Topics and Well Written Essays - 1500 words

Total Quality Management Survey Paper - Essay Example 3. Effective involvement and utilization of entire staff. 4. Constant and continuous improvement in the business performance. 5. Working through synergy with suppliers. 6. Establishing the performance measures for various areas. In this discussion, we would be analyzing three companies from manufacturing, service and not for profit organizations and would be further analyzing customer driven quality, leadership, employee management and training and measurement, monitoring with analysis for each and every organization. The Organization that I am going to discuss is the Caterpillar, the company was found in 1925 as a result of a merger with Holt Manufacturing Co. and it strived and settled it self because of the lack of competition, they were the pioneers in manufacturing the construction equipments of that time which were also used in the world war I and II effectively. The company is manufacturing seven types of products, but has a list of four hundred products as the seven are the main product types, originally it was formed as a heavy equipment industry and providing services such as construction and agricultural products, including tractors, engineering vehicles, bulldozers, loaders, but it has also diversified now keeping in view its customer's needs and wants, and so it also started making the rough and tough shoes. The company was having the revenue of about US $ 36.339 Billion in the year 2005 and it is currently employing about 77,000 people approximately, the organizational culture that the company is showing is strong enough in terms of services they are providing right now, it was all due to the fierce competition with Komatsu that the company decided to change its culture in 1990s as a result they are having very strong hold in the market, the culture was weak before 1990s as there were so many of the labor strikes and a lot of shutdown processing, but sooner the company identified its weakness and worked on it, one of the biggest reasons of its success is that now the entire union of employees work together and corporate at their level best with the customer as a result the company has achieved excellence, which was otherwise not possible if there wouldn't be any team work or if there was no maximum utilization of the work force they have. The Customers of Caterpillar are usually construction firms and also few contractors having construction business, as no body can buy the Caterpillar products for the personal use, thus all the efforts are directed on the industrial business zone rather than private customers. The customers are viewing Caterpillar a high quality product as the company has produced even the custom made equipments for them, without accepting nonconformance. The features, performance, conformance, reliability, durability, service, response and reputations are the quality dimensions, which have been attracting the customers from a long time. The leadership has played a major part in the survival of Caterpillar Co. No body can expect a company to resist the pressure when the labor turns against it, here the leadership played a vital role for Caterpillar, now the organization has recruited people who are already excelled in their fields and have no complaints against the organization, the employees are bei ng treated as family members and all of these

The world's oceans, Should Ocean Protected Areas Exist Essay

The world's oceans, Should Ocean Protected Areas Exist - Essay Example Should Ocean Protected Areas Exist (increase the area/rate)? Overexploitations of marine resources and overfishing have necessitated the need for ocean protected areas. Today marine protected areas have been proved to be essential for restoring fisheries, promoting marine biodiversity and increasing marine productivity in the oceans. Even though marine resources play a pivotal role in the economic development of the nation scientific studies reveal that â€Å"many of our marine resources are overexploited and face external environmental threats† (Sanchirico, Cochran & Emerson 1). Such overexploitation or overfishing adversely affect fragile ocean habitats, damage ocean ecosystems, cause disturbances in food chains and result in the loss of unique marine life communities. Marine resources are so much important for the humans as â€Å"97 % of all the water on the Earth is in the oceans† (Yang) and because â€Å"71% of Earth’s surface† (Woods Hole Oceanographic) is covered by oceans. Stabilizing climate temperatures, e xchanging of climate gases, and increasing biodiversity are parts of benefits that the ocean yields us. Similarly, ocean produces half of the oxygen that the humans breathe and offers a great environmental condition that keeps organisms alive and growing. As Langreth has rightly pointed out ocean offers shelter to an estimated â€Å"five million species, most of which have not yet been classified† (Langreth). However, man’s indiscriminate actions such as dumping waste materials, oils, overfishing, and noise pollutions pose great threat to the marine life in oceans. Therefore, it is imperative that man protects and conserves marine life through such radical measures as the marine protected areas. ... Certain species such as bluefin tuna have already been destroyed or disappeared from the ocean. While overfishing has led to the disappearance of tens of thousands of bluefin tuna across the seas of Northern Europe in the 1930s and 1940s it has contributed to the vanishing of Halibut from the North Atlantic during the 19th century (Overfished and under-protected: Oceans on the brink of catastrophic collapse). Similarly, trawling towards is one of the methods for fishing and it is really harmful to the ocean. Bottom-trawling which involves dropping a large net, â€Å"around 60 meters-wide into the sea and dragging it along with heavy weights from a trawler cause ‘worst and unnecessary damage’ to many species of fishes† (Overfished and under-protected: Oceans on the brink of catastrophic collapse). Marine pollution is another major harm done by the humans to the ocean. Mostly, man’s indiscriminate dumping of such harmful materials into the sea as pesticides, herbicides, chemical fertilizers, detergents, oil, sewage, plastics, and other solids result in massive marine pollution. These have caused around 400 dead zones around the world and these harmful materials â€Å"rob the water of oxygen, leaving areas where little or no marine life can exist† (Marine Pollution). In addition, noise pollution such as sound waves from the cargo ships also kills a lot of organism in the ocean. It has been identified that the presence of loud or persistent sounds from ships, sonar devices, oil rigs, and even from natural sources like earthquakes can â€Å"disrupt the migration, communication, hunting, and reproduction patterns of many marine animals, particularly aquatic mammals like whales and dolphins† (Marine Pollution). Marine protection is possible only through competent and